Hey there! At aapparelaura, we’re not just another faceless online store—we’re a small team of passionate folks who genuinely care about what you think. Seriously, your feedback? It’s like gold to us. Whether you’ve got a question, a suggestion, or just want to chat about that one sweater you can’t stop wearing, we’re all ears.
Fun fact: Our founder, Laura, still replies to most emails herself. She once spent an hour helping a customer style an outfit for a first date. (Spoiler: It went well!) That’s the kind of personal touch we’re about.
Honestly, there’s no “right” way to reach us—just pick whatever feels easiest:
Prefer typing? Our live chat (bottom right corner) is manned by real humans during business hours. No bots, no scripts—just actual people who’ve probably debated whether camel coats go with olive pants too.
Let’s be real—most “contact us” pages say they value feedback, but how many actually act on it? Last year, we redesigned our entire returns process because 12 customers mentioned it was confusing. That’s the power of speaking up!
Got an idea for a product? Found a typo on our site? Think our packaging could be more eco-friendly? We might not implement every suggestion, but we read—and seriously consider—each one. After all, you’re the reason we’re here.
P.S. If you’re reaching out about an order, including your order number speeds things up. But don’t stress if you don’t have it—we’ll figure it out together.
